Privacy Policy

1. Information We Collect

When you visit The Invite Shop, place an order, contact us, or request a customised digital invitation, we may collect certain information necessary to provide our products and services.

This may include:

• Your name
• Email address
• Phone number or WhatsApp number
• Billing and order information
• Payment-related information required to process your order
• Details provided for customised invitations
• Images, names, dates, venue details and other content you voluntarily provide
• Basic technical information such as browser, device and website usage information

2. How We Use Your Information

We use the information we collect only for purposes reasonably necessary to operate The Invite Shop and provide our services.

This may include:

• Processing and confirming your orders
• Providing digital invitation products
• Creating customised invitations based on the information you provide
• Communicating with you regarding your order
• Sending order updates and delivery information
• Responding to enquiries and customer support requests
• Processing payments securely through our payment partners
• Improving our website, products and customer experience
• Preventing fraudulent or unauthorised transactions

3. Payment Information

Payments on The Invite Shop may be processed through third-party payment service providers such as Razorpay.

We do not intentionally store your complete debit card, credit card, UPI or banking credentials on our website. Payment information is processed by the applicable payment gateway according to its own security and privacy practices.

4. Digital Invitations & Customer Content

If you purchase a customised digital invitation, you may provide personal information and creative content required to prepare your invitation.

This may include names, photographs, event dates, timings, venue information, family details, contact information and other details you choose to provide.

Such information is used primarily for creating and delivering your requested invitation.

By submitting photographs, text or other content, you confirm that you have the necessary permission or rights to provide that content for the purpose of creating your invitation.

5. Email & WhatsApp Communication

We may use your email address, phone number or WhatsApp number to communicate with you regarding your order, customised invitation, payment, delivery or support request.

For customised orders, communication may take place through WhatsApp or email where necessary to collect event details, photographs, corrections and approval.

We do not intend to use your contact information for unrelated promotional communication without a reasonable basis or appropriate consent where required.

6. Cookies

The Invite Shop may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping cart information and understand how visitors use the website.

Some cookies may also be placed by third-party services used on our website.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services

The Invite Shop may use trusted third-party services to operate the website and provide certain functionality.

These services may include:

• Payment processing providers
• Website hosting and infrastructure providers
• Analytics and website performance services
• Email or communication services
• Other technical services required to operate the website

These third parties may process certain information according to their own privacy policies and applicable terms.

8. Data Security

We take reasonable measures to protect the information provided to us against unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records and complying with applicable legal or regulatory requirements.

Information that is no longer reasonably required may be deleted or anonymised where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding the personal information we hold about you.

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and operational requirements.

If you have concerns about how your information is being handled, you can contact us using the details provided below.

11. Children’s Privacy

The Invite Shop is intended for general audiences and is not specifically directed towards children.

We do not knowingly collect personal information directly from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.